Spot the Difference / MindHealthConnect

The Challenge:

Mental health issues affect 1 in 5 Australians, but it can be challenging to recognise the signs, let alone address them. Mindhealthconnect, an online government service providing trusted mental health resources, asked us to help produce a campaign that would build awareness of the signs and help reduce the sigma around mental health issues.

The Insight:

Many campaigns target the sufferer, but our research found that their friends and family are often better placed to identify a change in behaviour resulting from a mental health issue. However they weren't always equipped to start a conversation about it.

The Idea:

Spot the Difference is a call to action to recognise the change when a loved one isn't themselves anymore. Our approach was to help them understand the signs of a mental health issue and feel confident in knowing how to support them.

The campaign, running across radio, outdoor, press, mobile and display, twisted common phrases to emphasise the subtle differences a person suffering from mental health issues will display.

The Impact:

The unique approach of targeting friends and family proved highly effective, surpassing ambitious targets and prompting many Australians to start finding the information they needed to help a loved one.

  • 92% increase in website visits
  • 143% increase in returning visits
 
 

The radio spot was recognised as the Sirens 2015 Round 2 winner and awarded the overall 2015 Sirens Client Award.